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Compliments and Complaints

Patient Experience

We are here to support you through your experience at any of our sites. Whether you have questions, a complaint, a suggestion, or a compliment, we would like to hear your feedback.

Our team of Quality Improvement Specialists can help you by:

  • Listening to your feedback in a supportive and respectful way
  • Answering questions about how WAHA works
  • Looking into your concerns
  • Helping with communication between you and your healthcare team
  • Sharing your feedback with the appropriate departments to improve how WAHA works
  • Receiving your compliments and sharing them with the healthcare team and WAHA leaders

You can leave the name and contact information boxes empty if you wish to remain anonymous.


Other ways to reach us

You can express your concerns, suggestions, complaints or compliments by:

Quality and Safety Department 
Weeneebayko Area Health Authority
19 Hospital Drive PO Box 664
Moose Factory, ON  POL 1W0

In-person: To any departmental manager

Phone: 705-658-4544 ext. 2012

Fax: 705-658-5215

If you provide your contact information, we will be in touch within five business days.