Hospital Amenities


There is a hostel in Moosonee that can accommodate patients and escorts. A list of hotels and other accommodations can be provided.


Admitting/Reception is located on the main floor in the Emergency wing. It is open 24 hours per day, 7 days per week.

ATM (Bank Machine)

An ATM is available at the flagpole entrance.


The café is located on the lower level and is happy to offer beverages and food. The cafeteria is open from 8 am to 11 am, 11:45 am to 1:15 pm and from 2 pm to 5:30 pm.


Approval of the use of cameras is required to protect the privacy of other patients & staff.

Cellular Phones

Use of cellular phones in the hospital is allowed in certain areas that are non-clinical.


The Chapel is open to patients, staff and families 24 hours per day.

Cultural Interpreters

Interpreters are available. To access this service, please ask your health care provider.

Discharge Information

A family member or friend should take you home after a Hospital stay. Make sure that you have all your belongings as well as after care instructions and prescriptions.

Fire Exits

Fire Exits are clearly marked by “Exit” throughout the facility. During a fire alarm, remain in your area and do not move unless directed by staff or the Fire Department.

Infection Control

Handwashing with alcohol hand rub or soap and water are the most effective ways to prevent the spread of infection. Please wash your hands frequently.

Lost and Found

All lost and found items are to be turned into Admitting/Reception.

Patient Accounts

The business /finance office is located on 3rd floor for payment upon discharge by cheque, cash or credit card.

Smoking Policy

Smoking is not permitted anywhere on hospital property. All patients, visitors, staff and physicians are required to leave the hospital if they wish to smoke.

Spiritual Room

Traditional Healing Room is available from 8:30 am to 5:00 pm.


A list of local taxis is posted in the lobby. NIHB Medical Van pick up is at ER entrance.

Vending Machines

Vending Machines are located in the café.

Visiting Hours

General Visitors are permitted daily access to patient wards during 11 am to 1 pm and 4 pm to 8 pm.