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Laboratory

The Weeneebayko General Hospital (WGH) Laboratory provides high-quality medical laboratory services in a welcoming, patient-centered environment. Our dedicated team operates 24/7, 365 days a year, supporting hospital inpatients, emergency department patients, and outpatient phlebotomy services.

Outpatient collection services are available Monday to Friday, 8:30 a.m. – 4 p.m. (no appointment necessary).

We perform over 120,000 tests every year and are committed to delivering excellence in patient care through accurate and timely results.

Our Quality Commitment

Laboratory Services is guided by a Quality Management System (QMS) designed to ensure timely, accurate, safe, and efficient services for our patients and healthcare partners.

Our Promise

We are committed to:

  • Putting patients first by exceeding expectations and delivering reliable results.
  • Maintaining compliance with all regulatory, statutory, and national standards.
  • Achieving excellence together through collaboration and coordinated teamwork.
  • Upholding integrity by following the highest professional standards and our Code of Ethics.
  • Driving continuous improvement by regularly evaluating and refining our processes and objectives.
  • Staying relevant by reviewing and updating policies to reflect evolving practices and standards.
  • Ensuring awareness by making our quality practices known, understood, and embraced by every team member.

For further details, see the College of Medical Laboratory Technologists of Ontario’s Code of Ethics and Standards of Practice.

Accreditation and Quality Standards

Our laboratory is:

Locations

WAHA operates four laboratory sites across the region:

  • Weeneebayko General Hospital (Moose Factory) – Main testing facility
  • Attawapiskat Hospital
  • Fort Albany Hospital
  • Moosonee Health Centre

The WGH Laboratory and Outpatient Collection Department are located on the first floor of the hospital. 

For inquiries: Call the main switchboard at 705-658-4544 and ask to speak to the laboratory.

NOTE: The laboratory is not permitted to release test results directly to patients.  If you are looking for results or have questions about your test results, please contact your local Family Medicine Clinic and request an appointment for lab test review.

Testing Services

All tests are conducted upon consultation with a licensed provider.

Sample Collection and Analysis

  • Most patient samples from WAHA sites are sent to the WGH Laboratory for processing.
  • Our lab sits collect and analyze a variety of specimens, including blood, urine, and other body fluids.
  • Routine tests offered include:
    • Biochemistry and Immunochemistry
    • Urinalysis
    • Blood Gases
    • Hematology and Coagulation
    • Sterile Body Fluid Analysis and Gram Stain
    • Transfusion Medicine Services

Turnaround Times

  • Outpatients: Most test results available within 24 hours (if processed at WGH).
  • Inpatients and Emergency Cases: Results prioritized and processed as quickly as possible.
  • Referred Tests: Timelines vary depending on the external testing facility.

Collaboration and Feedback

The WGH Laboratory works closely with WAHA’s coastal sites, internal departments, and other hospitals to support healthcare providers in diagnosing and treating patients effectively.

WAHA also has a Patient, Family, and Elder Advisory Council (PFEAC). Members of the council may share their experiences and perspectives to support patient and family-centred planning and decision-making.  The WGH Laboratory may also request PFEAC to review items to ensure cultural appropriateness.

Finally, everyone is encouraged to share positive or negative feedback through the Quality Department’s Compliments and Complaints page.

External Referrals

For specialized testing, samples may be referred to partner laboratories, including:

  • Timmins District Hospital
  • Kingston General Hospital
  • Timmins Public Health
  • North Bay Regional Hospital
  • LifeLabs
  • Dynacare

Note: Some external tests may not be covered by OHIP and could involve additional costs. Patients are informed before samples are collected.

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